Ambulance & Fire

An efficient emergency response system supported by an effective SOP is critical for any Smart City.

MSP Emergency Response Platform seamlessly integrates into the City Operations platform or can be used as a stand alone solution. It is a next generation web-based GPS-powered platform providing Real Time Automatic Vehicle Location & Tracking to assist authorities to manage their vehicles and assets and respond in real-time to the emergency.

  • Alert can be sent to response units via SMS & Emails or via mobile app once the call or emergency response is logged in by the control centre
  • Based on realtime availability of resources and analytical output, the calls will be assigned by the system to the unit that be the most optimal
  • Response time and TAT will be critical
  • Control room can monitor and control the operations
  • User definer SOPs